I am so pleased to share UniversalGiving™ was featured in a Forbes Expert Panel article. This article focused on how to form successful partnerships for a nonprofit and you can see answers from the rest of the community here. Scroll down to see our response on the importance of prioritizing client service.
5. Prioritize Client Service
\”Client service is a caring art and it\’s dying, as people move quickly, speak curtly and try to cut corners on kindness. If you share a personal story, not just an application, you\’ll be different. Move beyond transactional by sharing your story and listening to theirs. When you care, they will want to work with you. Afterward, be sure to keep checking in, caring and sharing both of your stories.\”