The Classic Pamela Positive: Communicate With More Than Words
It is so amazing to me that when we communicate, the words really ‘come in third place.’ What’s first and second? First is the tone. If we are abrasive, affrontive, sarcastic then it doesn’t open up the conversation and action for change. Calm, proactive, inclusive, even — “slow” — conversations help provide dynamic change. It sounds as if it is an oxymoron. …
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